Two Sides releases new Fact Sheet outlining why paper-based communications should remain the default choice
In an effort to reduce costs, a growing number of companies are switching customers from paper to electronic communications — without their consent. This move to make digital communications the “default” is frustrating many in the United States and Canada who want to retain a choice in how they receive information. Millions of North Americans choose not to go online or still lack Internet access, including many seniors and people living in rural areas. In addition, a majority prefer paper over digital for many of the reasons outlined in this new Fact Sheet.
We hope that when companies are armed with the facts below, they’ll make the right choice for their customers.