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United KingdomStudy finds 91% of customers still prefer paper bills
Study finds 91% of customers still prefer paper bills
Submitted: The Two Sides Team February 17, 2015
A study commissioned by the U.S. Postal Service shows that "consumers value the physical mailpiece as a record-keeping tool and reminder to pay" and that "customers value having options for bill delivery and payment.”
This article by Josh Hicks appeared on The Washington Post website on February 10, 2015.
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